Privacy Policy

The privacy of your information is of great importance to us, and it is our policy to respect the confidentiality of information and the privacy of individuals. This Policy stipulates how the processing of personal data through the website https://proglassonline.com takes place in accordance with current laws and regulations.

Which data is collected, how is it collected and for what purpose?

This website collects and uses non-sensitive personal data, to enable the provision of services and improve the user experience. Data processing is necessary for:

  • Comply with requests made by you, data subject.
  • Implement the line of communication between you, the owner, and the person in charge.
  • Quality of website operation.
  • Identify the customer’s areas of interest and be able to supply them with information of possible interest.
  • Mapping of user statistics to better operate the website.
  • Comply with current legislation and regulations and comply with legal obligations.

All data collected or provided directly by the data subject is treated as confidential, only personal data expressly authorized by the users being used.

Personal data provided by the holder

  • Via contact form, e-mail or telephone: When you fill out a contact form on this website or contacting us via e-mail or telephone, information such as name, email, telephone number and others are collected. This information can be used to contact you and clarify all the information necessary for the provision of services. The legal basis for processing this information is your consent and legitimate interest. By filling out these forms, you declare to be aware of and in agreement with this Privacy Policy.

Access data collected

Information collected from users when using the site includes, but is not limited to, the user’s browser access, Internet protocol (IP) address, date and time of access, user actions on the site, mobile device model and system operating system used for access. The legal basis for the treatment is the legitimate interest to monitor and improve the security and performance of the website and services.

For How long will your data be stored?

Your data will be stored for the necessary time to fulfill the purposes for which the information is processed, or for other valid reasons to retain your personal information, such as compliance with legal obligations.

What is done to keep your data safe?

For your personal information to be stored securely, physical, electronic and management tools are used to protect your privacy. These tools are applied considering the nature of the personal data collected, the context and purpose of the treatment and the risks that any violations would generate for the rights and freedoms of the holder of the data collected and processed. Measures taken:

  • Secure Sockets Layer (SSL) encryption for transferring information.
  • Only authorized people have access to your personal data.
  • Your personal data is stored in a safe environment.

To avoid security incidents, the best postures will always be adopted. However, it is necessary to emphasize that no virtual page is entirely safe and risk-free. It is possible that, despite all the security protocols, problems that are exclusively of third parties may occur, such as cyber-attacks by hackers, or also due to the negligence or recklessness of the user/customer.

In case of security incidents that could generate relevant risk or damage for you or any of the users/customers, a notification will be issued about such fact.

Who can your data be shared with?

Subject to the criteria defined in this Policy, your personal data will not be disclosed to a third party, except:

  • (I) To comply with the necessary measure within the terms of applicable laws, rules, or regulations.
  • (II) In view of the existence of an obligation to disclose or
  • (III) At the customer’s request, with his consent.

International data transfer

Your personal information is handled in the national territory and in countries that have similar and equivalent legislation. Regardless of the laws in force in those countries, the privacy of your information will be handled in accordance with this Privacy Policy. By providing your Personal Information, you consent to the transmission and processing of your information in any jurisdiction in accordance with this Privacy Policy.

Cookies or browsing data

Cookies are small text files that can be used to make the user experience more efficient. They may be stored on your device if they are strictly necessary for the functioning of this website. For all other types of cookies, your permission is required.

Some cookies may share information about your use of the site with social media, advertising and analytics partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services. The cookies used on this website are categorized as:

Necessary cookies: Necessary cookies help make the website useful, enabling basic functions such as navigation and page access to secure areas of the website. The website may not function properly without these cookies.

Preference cookies: Preference cookies allow the website to remember information that changes your behavior or appearance, such as your preferred language or the region in which you are located.

Statistics cookies: Statistics cookies help to understand how visitors interact with the website, collecting and disclosing information anonymously.

Marketing cookies: Marketing cookies are used to analyze visitors’ navigation through the website and thus display advertisements that are relevant to them.

Incorporated media from other sites

Information on this site may include third-party incorporated content and functionality such as videos, images, articles, resources for sharing content on social media, etc. Incorporated content and functionality from other websites behave in the same way as if the visitor were visiting the other website.

These websites and features may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this incorporated content, including your interaction with the incorporated content if you have an account and are logged in to the website. By browsing and using these tools, you consent to the provisions of this Privacy Policy.

Cookie Management

You may, at any time and at no cost, change permissions, block, or refuse Cookies. However, the withdrawal of consent to certain Cookies may make it impossible for some platform features to function correctly.

To manage cookies, simply do so by clicking on the link above the Cookies table, or directly in your browser settings, in the Cookies management area. You can access tutorials on the topic directly from the links below:

If you use Internet Explorer.

If you use Firefox.

If you use Safari.

If you use Google Chrome.

If you use Microsoft Edge.

If you use Opera.

Amendment to this Privacy Policy

This Privacy Policy can be modified at any time, mainly in function of the adequacy to eventual alterations made on the website or in the legislative scope. It is recommended that you review it frequently.

For convenience, the last update date will be displayed at the end of the document. If relevant changes are made that require a new authorization from the user, they will be published, and a new consent will be requested.

By using the website and providing your personal data after such modifications, you consent to them.

Responsibility

ProGlass is the controller of your personal data. For the purposes of applicable legislation, the controller is responsible for decisions regarding the processing of personal data.

This Privacy Policy will always be updated, observing its provisions, and ensuring compliance.

In addition, technical and organizational conditions will always be implemented that are surely able to protect the entire data processing process.

Disclaimer

Although high security standards are adopted to avoid incidents, there is no virtual page that is entirely risk-free. In this sense, the site is not responsible for:

  • I – Any consequences arising from the negligence, recklessness, or malpractice of users in relation to their individual data. The website guarantees and is solely responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.
  • It should be noted that the user is responsible for the confidentiality of access data.
  • II – Malicious third-party actions, such as hacker attacks
  • III – Inaccuracy of the information entered by the user/client in the records necessary for the use of the services presented on the website; any consequences arising from false information or entered in bad faith are entirely the responsibility of the user/customer.

Consult, change or request cancellation of the treatment of your personal data

If you wish to carry out the consultation, change or request the cancellation of your personal data that are processed on the website, please call (904) 659-0076.

To guarantee your correct identification as the holder of the personal data object of the request, it is possible that documents or other proofs that may prove your identity will be requested. In this case, you will be informed in advance.

Last update date: 10/01/2024